Packaging: All our items are supplied in their original packaging.
Returns and refunds: All sales on our site are final. LUXEDEFRANCE.FR is a consignment marketplace, which means that all of the items we offer on this site are provided by independent suppliers. Once a product is sold, the supplier receives payment for their merchandise. For this reason, we are unable to process returns or exchanges.
Refunds are only processed based on errors in fulfillment, if items are incorrectly shipped or missing. Returns for sizing issues are not possible if the requested size and the size indicated on the label correspond.
Authenticity of products: The products sold on our site are completely new in packaging but are not authentic and we never hide the truth from our customers.
That is to say, they are not made in the official factory but are very high quality replicas. Please also note that all our products are supplied in their original packaging.
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